Moden Purba, Hasdi Aimon, Alpon Satrianto
This study seeks to determine the prospects for airline passenger mobility acting as freelance couriers. Analyzing four variables: passenger mobility, internet utilization, crowdshipping, and social crowdcourier environment from 200 aircraft passenger data surveyed and processed using SEM PLS. The results obtained show that passenger mobility has a significant effect on internet utilization by 0.942, crowdshipping by 0.527, and the social crowdcourier environment by 0.369. Internet use has a significant effect on crowdshipping by 0.441, social crowdcourier environment by 0.211. Crowdshipping has a significant effect on the social crowdcourier environment of 0.416. The research succeeded in revealing the impact and implications of passenger mobility and the use of the internet in crowdshipping on the influence of the social crowdcourier environment as well as offering new business opportunities, namely that airplane passengers can also become freelance couriers. ©2024 The authors.
Environmental and Development Studies Program, Faculty of Economy and Business, Universitas Negeri, Padang, 25132, Indonesia; Department of Industrial Engineering, Faculty of Engineer, Universitas Riau Kepulauan, Batam, 29425, Indonesia
