Tiolina Evi, Dwi Admojoa, Dony Novaliendry
The intelligent business idea encompasses the utilization of personal computers and the Internet to maximize company intelligence. Business intelligence (BI) is frequently utilized in several organizational functions, including human resource management (HRM), research and development (R&D), distribution, customer relationship management (CRM), and notably, knowledge management. corporate intelligence technology facilitates the retrieval and analysis of historical and current data pertaining to various aspects of corporate operations. The standard functions of business intelligence encompass a range of technologies that facilitate reporting, online analytical processing (OLAP), analytics, data mining, business performance management, benchmarking, text mining, and predictive analysis. The primary benefit associated with the implementation of this approach pertains to the field of knowledge management. Knowledge management ensures that all employees are informed about the internal operations of the organization and recognizes the significance of knowledge management in facilitating value creation and the attainment of competitive advantages. PT. X Indonesia demonstrates a strong awareness of the value of knowledge management among its workforce. The current application system is deemed appropriate for utilization, therefore obviating the necessity for its replacement with an alternative application system. © 2023 Qazvin Islamic Azad University. All rights reserved.
Perbanas Institute, Jakarta, Indonesia; Electronic Department, Engineering Faculty, Universitas Negeri Padang, Padang, Indonesia
