Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors

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Perengki Susanto, Mohammad Enamul Hoque, Taslima Jannat, Bamy Emely, Mega Asri Zona, Md Asadul Islam

2022 Frontiers in Psychology Vol. 13 Article Cited by 110 Quartile

Abstract

Even though studies on work-life balance and family-supportive supervisor behaviors are prevalent, there are few studies in the SME setting, and the implications are yet unexplained. Thus, the study examines the effect of work-life balance on the performance of employees in SMEs, along with the mediating role of job satisfaction and the moderating role of family-supportive supervisor behaviors. We have developed a conceptually mediated-moderated model for the nexus of work-life balance and job performance. We collected data from SMEs and employed SEM-PLS to test the research hypothesis and model. Empirical results demonstrate that work-life balance positively influences job satisfaction and performance. Our empirical findings also revealed that job satisfaction partially mediates the relationship between work-life balance and job performance. We also found that when FSSB interacts with work-life balance and job satisfaction, it moderates the relationship between work-life balance and job performance and job satisfaction and job performance. Hence, our findings provide exciting and valuable insights for research and practice. Copyright © 2022 Susanto, Hoque, Jannat, Emely, Zona and Islam.

Affiliations

Department of Management, Universitas Negeri Padang, Padang, Indonesia; BRAC Business School, BRAC University, Dhaka, Bangladesh; Faculty of Economics and Management, National University of Malaysia, Bangi, Malaysia